All in all 2017 is going to be a very interesting year, where once again the most adaptable will be those able to survive. Digital transformation is not only happening at our clients, but also […]
We think that this channel trend may have an impact in accelerating, and even compounding the consolidation at the OEM level. OEMs are increasingly finding it too expensive and inflexible to sustain a direct sales […]
By Steven Swift There is clear evidence that even quite small organisations across Europe have now become aware of the opportunities presented by rationalizing their document output, and are adopting, or interested in moving towards […]
By Steven Swift Some resellers in Europe have wholeheartedly embraced the shift to a service-based business model, and are doing well with it. Leading edge providers in several countries have formed an international alliance, IMPSGA, […]
By Jean-Louis de la Salle This article tells the story of a mid sized copier reseller that looked as if it was doing fine and whose boss accepted readily the idea of external guidance. It was […]